If you need any form of help at Uptown Aces Online Casino, you only need to choose your preferred communication channel. There is a customer support page where players can find the various contact options provided by the casino. However, it’s advisable to consider looking for solutions in the FAQ section before contacting support. There, you will find answers to frequently asked questions, so you might get a solution and hopefully not need to contact the casino’s agents.
In case you are unable to resolve your issue, then you have the liberty to get in touch with the casino’s customer support representatives. The casino prides itself on a team of highly trained customer service agents who are available to offer any help you need at any given moment. They are ready to help players 24/7 throughout the year. Whether you have questions about deposit problems, bonus-related issues, or any other problem, the customer support team has your back.
So, what communication methods does the casino support? Well, the first option for most customers would be the live chat feature. It allows you to chat with the casino’s representatives in real-time. The casino aims to provide instant responses to your queries to make sure that your problems are solved as fast as possible. When you visit the casino, you’ll see the chat feature in the right bottom part of the website. Click on it and you’ll see a textbox where you can enter your question.
The second option is the casino’s email address. Players can send their questions or issues to firstname.lastname@example.org and wait for an answer. If you choose to communicate via email, then don’t forget to include your Uptown Aces account username as advised on the support page. This information will help the support team to quickly identify you and provide personalized solutions.
If you wish to call, you can use the following contacts:
Regular number: 1 657-208-5477
Toll free: 1 888-492-9309